Refund Policy

At MDN, we strive to ensure that you are completely satisfied with your purchase. If you are not satisfied with your order, please read our refund policy below.

Eligibility for Refunds:

• Damaged or Defective Products: If your item arrives damaged or defective, you are eligible for a refund or replacement. Please contact us within 7 days of receiving the item with proof of damage or defect.
• Non-Personalized Items: You may return non-personalized items within 14 days of purchase for a full refund. The item must be unused and in its original packaging.

Non-Refundable Items:

• Personalized Items: Customized and personalized items are non-refundable unless they are damaged or defective upon arrival.
• Sale Items: Items purchased on sale are final and cannot be refunded.

How to Request a Refund:

• Contact us with your order number and reason for the refund request.
• Provide proof of damage or defect if applicable.
• Ship the item back to us in its original packaging.

Refunds will be processed within 7-10 business days of receiving the returned item. Shipping costs are non-refundable.